Support

FAQ 6

• Options to Connect, Control, and Cook Without Internet
• What are the differences between Cloud Connect, Local Connect and Direct Connect?
• How Do I Make My Cooks Private
• If you replace my returned controller, do you change the device ID?
• Are the Flame Boss® 100, 200, 300 and 500 controllers & blowers waterproof?

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Setting Up Controller 8

• Connect FB400 to WiFi to obtain device PIN
• How do I set-up MyFlameBoss account in the web app?
• How do I set-up MyFlameBoss account in the mobile app?
• How do I register my Flame Boss® controller?
• Connect FB400 to WiFi on an iOS Device - How to Video

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Using Controller 1

• Can I use my MyFlameBoss.com account for multiple controllers?

Troubleshooting 6

• What if my blower stopped working?
• What if one of my temperature probes stopped working?
• What if my temperature probe is not reading accurately?
• What if my controller will not power on or the display screen is blank?
• What if my controller no longer connects to my WiFi?

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Announcements 0

Getting Started 8

• Using Flame Boss without Internet Access (iOS) - How to Video
• Using Flame Boss without Internet Access (Android) - How to Video
• Using Cloud, Local & Direct Connect
• Connect FB400 to WiFi Using Web Browser Method
• Connect FB500 to WiFi Using Web Browser Method

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Troubleshooting & Warranty Replacement 8

• FB400 Controller No Longer Connects to WiFi
• FB200v2, FB300 or FB500 Controller No Longer Connects to WiFi
• FB400 Controller Disconnects From WiFi
• Temperature Probe Not Displaying a Reading
• Temperature Probe Accuracy

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Web App Issues 4

• Websocket delay message - web app not working
• Acquire Raw Data for Cooks
• Link to Determine Local Timezone for Device Used to View Cook Data
• Enable/Disable Web Notifications

General Questions 29

• Temperature Probe Care
• How to Start a New Cook on Mobile Apps
• How to Start a New Cook on Web App
• How to Start a Cook - Kamado Grills
• Damper on Blower

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Connectivity Issues 5

• WiFi 2.4 GHz versus 5.0 GHz Connections
• Connect Controller Using Hotspot on iPhone, iPad or Android Device
• Issues Connecting Controller to WiFi
• Connect WiFi Using Access Point (AP) Mode
• Unable to Connect Controller to Hotspot on iPhone

Miscellaneous 4

• Add a Second WiFi SSID & Key Using Mobile App or MFB Account
• Amazon Echo/Alexa & Google Home Instructions
• Flame Boss Adapter Plate Sizes & Blower & Power Supply Specs
• Connect to Flame Boss Cloud MQTT Broker