If your Flame Boss® 400 or EGG Genius controller previously connected to your WiFi and no longer does, please check the following:

            1. On the FB400 or Egg Genius check to see if your controller is in Station mode (LED fast blinking) versus Access Point mode (LED slow blinking).

                Note: Controller needs to be in Station mode to connect to your WiFi. To switch from Access Point to Station mode, using a paperclip or similar device, press and hold the reset button located between the pit and meat jacks for 1 second and release.

                TIP: If you recently pressed the reset button for 5 seconds and released it, a full factory reset was performed and your WiFi information was deleted from your controller and will need to be re-entered.

            2. If your controller is in Station mode and you have not recently performed a factory reset, try rebooting your WiFi router. 

If you are still unable to connect, please contact us using one of the methods provided below.

Need help?  If you need further assistance, please click here to Contact Us or call us at 800-978-9078 when you have your controller and access to your local WiFi network so we may assist you. We are available Monday-Friday from 9:00 AM-6:00 PM ET.

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