Troubleshooting & Warranty Replacement
If your Flame Boss® 400 or EGG Genius controller previously connected to your WiFi and no longer does, please check the following: 1. On the...
Tue, 10 Jan, 2023 at 2:49 PM
If your Flame Boss® controller previously connected to your WiFi and no longer does, please check the following: 1. On the FB200v2, FB300, o...
Tue, 10 Jan, 2023 at 2:48 PM
If your FB400 or EGG Genius goes offline and disconnects from your WiFi when using or making a temperature change, the firmware on your controller needs to ...
Fri, 24 Sep, 2021 at 11:20 AM
How to determine if the issue you are having with your temperature probe not displaying a reading is a failed probe or broken jack. 1. Power up your Fl...
Fri, 24 Sep, 2021 at 2:26 PM
If you feel your temperature probe is not providing an accurate temperature reading you can perform a boiling water test to check the accuracy of both tempe...
Fri, 24 Sep, 2021 at 2:27 PM
If your Flame Boss® blower stopped working, please perform the steps provided below with the controller powered on and the blower plugged in: TIP: If th...
Fri, 24 Sep, 2021 at 2:31 PM
If your Flame Boss® controller will not power on or the display is blank, try the following: 1. If you have another 12V DC power supply with...
Fri, 24 Sep, 2021 at 10:27 AM
WARRANTY Flame Boss® warrants that all devices it manufactures to be free from defects in materials and workmanship, when properly operated, for a perio...
Wed, 18 May, 2022 at 2:00 PM