Troubleshooting

Articles to assist in troubleshooting Flame Boss® controllers, probes and components.

What if my blower stopped working?
If your Flame Boss® blower stopped working, please perform these steps provided below with the controller powered on and the blower plugged in: TIP: If ...
Thu, 6 Jun, 2019 at 10:38 AM
What if one of my temperature probes stopped working?
To determine if the issue you are experiencing with your temperature probe is a defective probe or a broken jack perform the following tests:   1. Power u...
Tue, 19 Feb, 2019 at 2:54 PM
What if my temperature probe is not reading accurately?
If you feel your temperature probe is not providing an accurate temperature reading you can perform a boiling water test to check the accuracy of both tempe...
Thu, 6 Jun, 2019 at 1:40 PM
What if my controller will not power on or the display screen is blank?
If your Flame Boss® controller will not power on or the display is blank, try the following:             1. If you have another 12V DC power supply wit...
Thu, 6 Jun, 2019 at 1:34 PM
What if my controller no longer connects to my WiFi?
If your Flame Boss® controller previously connected to your WiFi and no longer does, please check the following:             1. On the FB200v2, FB300 or...
Thu, 6 Jun, 2019 at 1:38 PM
Why does my FB400 or EGG Genius go offline when I change a temperature setting?
If your FB400 or EGG Genius goes offline and disconnects from your WiFi when using or making a temperature change, the firmware on your controller needs to ...
Thu, 6 Jun, 2019 at 1:44 PM