If your Flame Boss® controller previously connected to your WiFi and no longer does, please check the following:


            1. On the FB200v2, FB300 or FB500, go into WiFi Menu and check to see if WiFi Mode is set to [Station] versus [Access Point] mode

                TIP: If your controller is in [Station] mode and the controller still will not connect was a factory reset performed? If so, your WiFi information was deleted from the controller and will need to be re-entered

            2. If your controller is in [Station] mode and you have not recently performed a factory reset, try rebooting your WiFi router. 


If your Flame Boss® 400 or EGG Genius controller previously connected to your WiFi and no longer does, please check the following:


            1. On the FB400 or Egg Genius check to see if your controller is in Station mode (LED fast blinking) versus Access Point mode (LED slow blinking)

                Note: Controller needs to be in Station mode to connect to your WiFi. To switch from Access Point to Station mode, using a paperclip or similar device, press and hold the reset button located between the pit and meat jacks for 1 second and                         release.

                TIP: If you recently pressed the reset button for 5 seconds and released, a full factory reset was performed and your WiFi information was deleted from your controller and will need to be re-entered

            2. If your controller is in Station mode and you have not recently performed a factory reset, try rebooting your WiFi router. 


If you have an FB200 (non V2) controller or are still unable to connect, please contact us using one of the methods provided below.


Need Help: To submit a warranty claim or if you need further assistance click here to Contact Us or call us at 800-978-9078.