General Questions

Military Discount
Thank you for your inquiry regarding Flame Boss® offering a military discount. Due to working through a network of dealers and not wanting to compete with...
Thu, 29 Nov, 2018 at 12:18 PM
Damper on Blower
Due to our blower/fan being variable speed, unlike other available products on the market, we do not feel there is a need for a damper on our product. ...
Thu, 29 Nov, 2018 at 12:18 PM
Larger Blower for Kamado Grills
The fan output for the Kamado Blower on our FB100, FB200, FB300, FB400 and FB500 controllers is 5.7 cfm. Due to kamado style grills being very efficient, w...
Thu, 9 May, 2019 at 3:41 PM
Temperature Readings in Fahrenheit or Celsius
Our FB100 (Non-WiFi) and FB200, FB300 & FB500 (WiFi-Enabled) controllers have a setting in the menu selections to switch temperature readings between F...
Thu, 9 May, 2019 at 3:56 PM
Compatibility of Flame Boss® Controllers with Broil King 5000
Currently our Flame Boss® Kamado controller kits only fit on the Broil King 2000 & 4000 grills. Neither our Kamado or Universal controllers kits will f...
Thu, 29 Nov, 2018 at 12:30 PM
Using in Cold Temperatures
We have users in many cold locations and have not had any issues with our controller performing or being damaged. However, precautions should be taken to pr...
Thu, 29 Nov, 2018 at 12:34 PM
Using Flame Boss on Humphries Cabinet Smokers
Humphries units are reverse flow cabinet smokers. They have two styles of water pans, drop in and slide out. These units are designed to run with something ...
Thu, 29 Nov, 2018 at 12:34 PM
Temperature Probe Care
Here is a copy of the "Temperature Probe Care" insert included in every Flame Boss® controller kit: If you need further assistance, pleas...
Thu, 29 Nov, 2018 at 12:39 PM
Use Y-Cable on FB200 or FB400 Inquiry
The Y-Cable works on the new FB300 controller due to a hardware change we made on the temperature jacks. The temperature jacks on the FB200 or FB400 do not ...
Thu, 29 Nov, 2018 at 12:43 PM
Increase the Number of Text Message Alerts on iPhone & Android
To receive an audible or repeated alert on your smartphone, below are the steps to follow for iPhone and Android devices: Here is the link for the steps...
Thu, 20 Dec, 2018 at 10:16 AM