General Questions
To receive repeated message alerts on your smartphone, below are the steps to follow for iPhone and Android devices: Note: Text alerts must be enabled f...
Wed, 27 Oct, 2021 at 12:02 PM
Due to working through a network of dealers and not wanting to compete with their retail pricing, we do not offer a military discount directly or on our w...
Fri, 24 Sep, 2021 at 2:13 PM
We offer AU, EU and UK power supplies for our controllers and may be purchased through our authorized dealers in Australia, Europe and the United Kingdom. I...
Fri, 24 Sep, 2021 at 12:37 PM
Here are the steps to attach the Flame Boss® Temperature Probe Y-Cable to use and monitor multiple meat probes on FB300 or EGG Genius controllers. To mo...
Fri, 24 Sep, 2021 at 2:21 PM
To attach the Flame Boss® Vision Adapter to your Vision Pro S-Series grill, here is a video a Flame Boss® 500 Kamado user created showing the process (Note:...
Fri, 18 Mar, 2022 at 4:02 PM
Our FB400 and FB500 Kamado kits will work with both a Vision Pro C-Series & S-Series & Elite grills if our Flame Boss® Kamado VC Adapter is also pu...
Fri, 18 Mar, 2022 at 4:09 PM
Our FB400 and FB500 Kamado kits will work with a Vision Pro C-Series if our Flame Boss® Kamado VC Adapter is also purchased. TO install, open the ignitor do...
Fri, 18 Mar, 2022 at 3:58 PM
Currently, our Flame Boss® Kamado controller kits only fit on the Broil King 2000 & 4000 grills. Neither our Kamado nor Universal controllers kits will...
Fri, 24 Sep, 2021 at 11:22 AM
Below is a picture of the air intake for the Broil King 5000. As the tape measure shows the flat surface area located around the daisy-wheel air intake is n...
Fri, 24 Sep, 2021 at 2:19 PM
The open-pit alert in firmware version 2.04.001 and greater has an automatic 2-min delay before the fan comes back on after the lid has been opened. This de...
Fri, 24 Sep, 2021 at 2:09 PM