General Questions

Increase the Number of Text Message Alerts on iPhone & Android
To receive an audible or repeated alert on your smartphone, below are the steps to follow for iPhone and Android devices: Here is the link for the steps...
Fri, 7 Feb, 2020 at 4:19 PM
Military Discount
Due to working through a network of dealers and not wanting to compete with their retail pricing, we do not offer a military discount directly or on our w...
Fri, 7 Feb, 2020 at 4:05 PM
AU, EU and UK Power Supply
We offer AU, EU and UK power supplies for our controllers and may be purchased through our authorized dealers in Australia, Europe and the United Kingdom. I...
Fri, 7 Feb, 2020 at 4:20 PM
How to Use Y-Cable FB300 or EGG Genius Controllers
Here are the steps to attach the Flame Boss® Temperature Probe Y-Cable to use and monitor multiple meat probes on FB300 or EGG Genius controllers. To mo...
Mon, 30 Aug, 2021 at 9:59 AM
How to Attach the Flame Boss Vision Adapter Plate to A Vision Pro S-Series Grill
To attach the Flame Boss® Vision adapter plate to your Vision Pro S-Series grill. Here is a video another Flame Boss® user created showing the process: ...
Fri, 7 Feb, 2020 at 4:20 PM
Vision Pro S-Series Compatibility & Installation of Flame Boss® VC Adapter Plate
Our FB400 and FB500 Kamado kits will work with a Vision Pro S-Series if our Flame Boss® Kamado VC Adapter is also purchased. Here is a link to the VC Adapte...
Thu, 23 Sep, 2021 at 12:53 PM
Vision Pro C-Series Compatibility With Flame Boss® 400 & 500 Kamado Controller Kits
Our FB400 and FB500 Kamado kits will work with a Vision Pro C-Series if our Flame Boss® Kamado VC Adapter is also purchased. Here is a link to the VC Adapte...
Thu, 23 Sep, 2021 at 12:53 PM
Compatibility of Flame Boss® Controllers with Broil King 5000
Currently our Flame Boss® Kamado controller kits only fit on the Broil King 2000 & 4000 grills. Neither our Kamado or Universal controllers kits will f...
Fri, 7 Feb, 2020 at 4:11 PM
Broil King 500 Alternative for Universal Blower Assembly
Below is a picture of the air intake for the Broil King 5000. As the tape measure shows the flat surface area located around the daisy-wheel air intake is n...
Fri, 7 Feb, 2020 at 4:24 PM
How to Change the Default Open-Pit Pause Setting on FB100, FB200, FB300
The open-pit alert in firmware version 2.04.001 and greater have an automatic 2-min delay before the fan comes back on after the lid has been opened. This d...
Thu, 13 Feb, 2020 at 11:21 AM