AT&T has a firewall named Active Armor, which blocks our IP address. You will need to disable it using the Smart Home Manager app. Once the Flame Boss 500 has connected to your Wi-Fi router, you can re-enable it.  You can disable AT&T ActiveAmor via Mobile App "Smart Home Manager" and tap on upper right for "Chat" icon, then send a message "disable activearmor", then "Yes'. 

You can also use your Smart Home Manager app to see if your WiFi router is blocking your FB500. The name will show as ESP####. You can then select unblock from the AT&T Smart Home Manager app.

The FB500 will only connect to a 2.4 GHz connection. Please be sure that your 2.4 GHz connection is enabled and discoverable. You may need to contact AT&T to confirm.

Once the above steps have been done, you can set up your Flame Boss to your WiFi Router using the steps below.

  1. Plug up your Flame Boss 500
  2. Select the "Next" Button to access the menu
  3. Scroll down to "WiFi" then select next
  4. Select "Next" until you get to "WiFi Mode [Station]
  5. Select the Down button to select [Access Point] then press "Next" button
  6. Download the Flame Boss App from your app store
  7. Then open up the Flame Boss mobile app
  8. Allow all permissions asked from the app
  9. Select "Add New" at the top of the Devices page
  10. Enter your Flame Boss 500 Serial number #######
  11. Then select, Join FB Wi-Fi
  12. You will then receive a Success message letting you know the device is connected to your phone
  13. You will then be taken back to your Devices tab
  14. Lettering under your Flame Boss 500 name will turn from gold to blue
  15. You will then see a Setup WiFi button pop up
  16. Select it and then select your 2.4 GHz WiFi network name for the list
  17. Then enter the password for it
  18. You will receive the message that your Wifi credentials have been sent.
  19. You will be taken back to the Devices tab
  20. Once the Flame Boss 500 is connected to your WiFi network, it will show as the screenshot provided below shows.



*If you do not see your device show online as shown below, check the password and try again by placing your Flame Boss 500 back to AP mode. Select Next > Then scroll down to WiFi and select Next >  Select Next until you see the WiFi Mode setting > select the up or down button to select Access Point > then select next.


LAN: Discoverd is not required. You are online if you see Cloud: Ready


* Be sure to re-enable Active Armor by using the Chat Icon via the Smart Home Manager Mobile App, send a message "enable activearmor", then "Yes"