AT&T has a firewall named Active Armor, which blocks our IP address. You will need to disable it using the Smart Home Manager app. Once the Egg Genius has connected to your Wi-Fi router, you can re-enable it. You can disable AT&T ActiveAmor via Mobile App "Smart Home Manager" and tap on upper right for "Chat" icon, then send a message "disable activearmor", then "Yes'.
You can also use your Smart Home Manager app to see if your WiFi router is blocking your Egg Genius. The name will show as ESP####. You can then select unblock from the AT&T Smart Home Manager app.
The Egg Genius will only connect to a 2.4 GHz connection. Please be sure that your 2.4 GHz connection is enabled and discoverable. You may need to contact AT&T to confirm.
Once the above steps have been done, you can set up your Egg Genius or Flame Boss to your WiFi Router using the steps below.
- Plug up your Egg Genius or Flame Boss
- Device needs to be in slow blink mode. (Press the pin in between the pit and meat jack once using a paperclip if not in slow blink) (Slow blink = 1/sec)
- Open the mobile app
- Go to the Devices tab
- Select Add New.
- Select "Join FB Wi-Fi
- Allow any permissions from Big Green Egg to connect to your local WiFi
- Select your home WiFi network associated with your 2.4GHz connection
- Enter the password for your 2.4GHz WiFiSelect "OK" to add your device to your user account.
- Below are two videos that may help.
* Be sure to re-enable Active Armor by using the Chat Icon via the Smart Home Manager Mobile App, send a message "enable activearmor", then "Yes"