If your Flame Boss or Egg Genius controller does not connect to your WiFi Router after selecting it from the list of available networks after Step 1 is completed. Either your password was entered incorrectly, or your network security is set too high.

You should contact your service network provider to confirm your 2.4Ghz connection is enabled, its password and lower the security settings for it.


Spectrum users:

If you have Spectrum Security Shield, try this:


Steps:


  1. Download or open the Spectrum mobile app
  2.  Go to manage internet/wifi
  3. Scroll down to Network Equipment (modem/Router) and click on router
  4. Scroll down and you will see Advanced Settings
  5.  Toggle off Security Shield
  6. Plug up your Egg Genius and see the LED light go from fast blinking to a solid light
  7. Open up the Spectrum App and toggle Security Sheild back on.

Please let us know if any of these steps do not work.